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OUR COMPANY  & POLICY

Created with you in Mind

Privacy:

 

Vx Natural is committed to delivering “security”, “health”, “joy”, “satisfaction” and “comfort” to our customers. We consider that it is a social responsibility to securely manage your personal information. We have established a personal information protection policy given below in order to fulfill our responsibility for protecting personal information.

 

When we collect personal information to sell health foods via mail order, we clarify purposes of using personal information in advance and obtain your consent. In addition, we take measures to prevent the use of personal information for any purpose other than the intended purposes.

 

We do not collect and use personal information without your consent. We use personal information within the scope of the specified purposes and do not provide the information to a third party except when you give consent and provide the information, or when the disclosure of personal information is legally required.

 

 Shipping:

 

All products are shipped from United States via USPS.
Please note that international shipments may be subject to opening and inspection by customs authorities.
International orders are shipped via USPS International Services (EMS)
※We regret that we are unable to ship depending on destination countries and regions. In this case, we will cancel the order.

 

Returns and Cancels
Any returns for personal reasons are not acceptable.
In case package is returned to US due to absence of the consignee or overdue tax and customs clearance fee, customers will be responsible for all shipping charges of the returned package as well as refund processing fees charged by PayPal.

General Policy 
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